Our Privacy Policy

 

1. Introduction

   1.1 We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.
   1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
   1.3 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the collection, sharing, and publication of your personal data. You can access the privacy controls via [URL].
   1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
   1.5 In this policy, “we,” “us,” and “our” refer to Mr. Simon Massey. [For more information about us, see Section 20.]

2. The Personal Data That We Collect

   2.1 In this Section 2, we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.
   2.2 We may process data enabling us to get in touch with you (“contact data”). The contact data may include your name, email address, telephone number, postal address, and/or social media account identifiers. The source of the contact data is you. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.
   2.3 We may process your website user account data (“account data”). The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings, and marketing preferences. The primary source of the account data is you, although some elements may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.
   2.4 We may process your information included in your personal profile on our website (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details. The source of the profile data is you. If you log into our website using a social media account, we will obtain elements of the profile data from the relevant social media account provider.
   2.5 We may process information relating to our customer relationships (“customer relationship data”). The customer relationship data may include your name, contact details, classification/categorization within our customer relationship management system, and information contained in or relating to communications between us and you. The source of the customer relationship data is you.

3. Purposes of Processing and Legal Bases

   3.1 In this Section 3, we have set out the purposes for which we may process personal data and the legal bases of the processing.
   3.2 Operations – We may process your personal data for operating our website, processing and fulfilling orders, providing our services, supplying goods, generating invoices, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business, or the performance of a contract between you and us.
   3.3 Publications – We may process account data, profile data, and/or service data for publishing such data on our website and elsewhere through our services in accordance with your express instruction.
   3.4 Relationships and Communications – We may process contact data, account data, customer relationship data, transaction data, and/or communication data for managing our relationships, communicating with you by email, SMS, post, fax, and/or telephone, providing support services, and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers, and customer personnel.
   3.5 Personalization – We may process account data, service data, and/or usage data for personalizing the content and advertisements that you see on our website to ensure relevance. The legal basis for this processing is our legitimate interests, namely offering the best possible experience for our website visitors and service users.

4. Providing Your Personal Data to Others

   4.1 We may disclose your personal data to any member of our group of companies, which includes our subsidiaries, our ultimate holding company, and all its subsidiaries, insofar as reasonably necessary for the purposes and legal bases set out in this policy.
   4.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.
   4.3 Your personal data is held in our website database.
   4.4 We may disclose your data to our trading portal third-party suppliers and trade funding partners.
   4.5 Financial transactions relating to our website and services are handled by our payment services provider, Stripe. We will share transaction data with Stripe only to the extent necessary for processing payments, refunds, and dealing with related queries. You can find information about Stripe’s privacy policy at https://stripe.com/en-gb/privacy.
   4.6 We may disclose contact data and any other personal data contained in enquiries made through our website to selected third-party suppliers of goods/services identified on our website for the purpose of enabling them to contact you regarding relevant offerings. Each third party will act as a data controller and will provide their own privacy policy upon contact.
   4.7 In addition to the specific disclosures of personal data in this Section 4, we may disclose your personal data where necessary for compliance with a legal obligation, protecting your vital interests, or the establishment, exercise, or defense of legal claims.

5. International Transfers of Your Personal Data

   5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.
   5.2 We may transfer your personal data from the European Economic Area (EEA) to the UK and vice versa, ensuring adequate protection in compliance with UK and EU data protection laws.
   5.3 The hosting facilities for our website are situated in Europe, the UK, and the USA. Transfers to these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses approved by competent authorities.
   5.4 You acknowledge that personal data submitted for publication through our website or services may be available globally via the internet. We cannot prevent the use or misuse of such data by others.

6. Retaining and deleting personal data

   6.1 This Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
   6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
   6.3 We will retain your personal data as follows:
   (a) Contact data will be retained for a minimum period of 7 days following the date of the most recent contact between you and us, and for a maximum period of 10 years following that date.
   (b) Account data will be retained for a minimum period of 1 year following the date of closure of the relevant account, and for a maximum period of 10 years following that date.

7. Security of personal data

   7.1 We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse, or alteration of your personal data.
   7.2 We will store your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
   7.3 The following personal data will be stored by us in encrypted form: your name, contact information, password(s), and cardholder data.
   7.4 Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
   7.5 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
   7.6 You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

8. Your rights

   8.1 In this Section, we have listed the rights that you have under data protection law.
   8.2 Your principal rights under data protection law are:
   (a) The right to access – you can ask for copies of your personal data;
   (b) The right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
   (c) The right to erasure – you can ask us to erase your personal data;
   (d) The right to restrict processing – you can ask us to restrict the processing of your personal data;
   (e) The right to object to processing – you can object to the processing of your personal data;
   (f) The right to data portability – you can ask that we transfer your personal data to another organisation or to you;
   (g) The right to complain to a supervisory authority – you can complain about our processing of your personal data; and
   (h) The right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
   8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting [https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en] and [https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/].
   8.4 You may exercise any of your rights in relation to your personal data [by written notice to us, using the contact details set out below].

9. Third party websites

   9.1 Our website includes hyperlinks to, and details of, third-party websites.
   9.2 In general, we have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Personal data of children

    10.1 Our website and services are targeted at persons over the age of 18 OR.
    10.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

11. Updating information

    11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

12. Acting as a Data Processor

13. About Cookies

    13.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    13.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    13.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

14. Cookies That We Use

    14.1 We use cookies for the following purposes:
    Authentication and Status – We use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
    Shopping Cart – We use cookies to maintain the state of your shopping cart as you navigate our website.

15. Cookies Used by Our Service Providers

    15.1 Our service providers use cookies, and those cookies may be stored on your computer when you visit our website.
    15.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting Google Privacy Partners and you can review Google’s privacy policy at Google Privacy Policy.
    15.3 We use a Facebook Pixel on our website. Using the pixel, Facebook collects information about users and their use of our website. The information is used to personalise Facebook advertisements and to analyse the use of our website. To find out more about the Facebook Pixel and about Facebook’s use of personal data generally, see the Facebook Cookie Policy and the Facebook Privacy Policy.
    The Facebook Cookie Policy includes information about controlling Facebook’s use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at Facebook Ad Preferences.
    15.5 We use Tidio for Live Chat. This service uses cookies. You can view the privacy policy of this service provider at Tidio Privacy Policy.

16. Managing Cookies

    16.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. However, you can obtain up-to-date information about blocking and deleting cookies via these links:
    Google Chrome
    Mozilla Firefox
    Opera
    Internet Explorer
    Safari
    Microsoft Edge
    16.2 Blocking all cookies will have a negative impact on the usability of many websites.
    16.3 If you block cookies, you will not be able to use all the features on our website.

17. Cookie Preferences

    17.1 You can manage your preferences relating to the use of cookies on our website by visiting: Cookie Policy.

18. Amendments

    18.1 We may update this policy from time to time by publishing a new version on our website.
    18.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
    18.3 We may notify you of significant changes to this policy by email.

19. Our Details

    19.1 This website is owned and operated by FTP London Ltd.
    19.2 We are registered in England and Wales under registration number 13719292, and our registered office is at 7 Bell Yard, London, WC2A 2JR.
    19.3 Our principal place of business is online.
    19.4 You can contact us:
    By post – to the postal address given above.
    Using our website contact form.
    By telephone – on the contact number published on our website.
    By email – using the email address published on our website.

20. Data Protection Registration

    20.1 We are registered as a data controller with the UK Information Commissioner’s Office.
    20.2 Our data protection registration number is ZB3103590.

21. Representatives

    21.1 Our representative within the EU with respect to our obligations under data protection law is Simon Massey, and you can contact our representative by email: [email protected].
    21.2 Our representative within the UK with respect to our obligations under data protection law is Simon Massey, and you can contact our representative by email: [email protected].

22. Data Protection Officer

    22.1 Our data protection officer’s contact details are: Simon Massey, [email protected].

Funded Trading Plus is a brand of FTP London Ltd which is registered in England, United Kingdom.
The registered company address is: 7 Bell Yard, London, WC2A 2JR.
Company Number: 13719292
UK VAT Number: 413 8673 88
European VAT Number: EU372045061